At Concept N, we are dedicated to providing you with an exceptional shopping experience, ensuring that your luxury fashion items reach you promptly and in pristine condition.
Shipping and Delivery
- Dispatch Time: All orders are carefully prepared and dispatched within one (1) working day after your purchase.
- Delivery Time: Once dispatched, your order will be delivered to your specified address within the next two (2) working days.
- Shipping Partner: We collaborate with DHL to offer a fast and premium delivery service.
- Shipping Origin: All products are shipped directly from Italy to your doorstep.
Shipping Fees
- A standard shipping fee of AED 70 applies to all orders.
- *Please note that delivery costs may vary due to order weight.
- **Delivery costs and delivery times may vary during busy periods.
Customs and Duties
- All orders are shipped on a Delivered Duty Paid (DDP) basis. This means you will not be required to pay any additional fees upon delivery.
- In certain cases, our delivery partner may request a government-issued ID if orders are held by customs authorities.
Delivery Schedule
- Working Days: Orders are processed and delivered from Monday to Friday.
- Non-Working Days: We do not ship or deliver orders during weekends and public holidays.
Additional Information
- For any further details, please visit our Terms and Conditions page.
- Our customer service team is always ready to assist you with any questions or concerns regarding your delivery.