Customer Care Team is available 7 days a week from 9:00 am to 6:00 pm.
Our friendly Customer Care Team answer any order and/or service related inquiries. They also love to hear your feedback.
Manage your order using ‘Manage my order’:
You can manage your orders 24-hours a day, 7-days a week by accessing your account. Please contact us to find out how to cancel orders, change your delivery address, inform us of missing orders or damaged items
WhatsApp Support:
You can chat to our teams now by sending us a WhatsApp message.
Please add our WhatsApp number 00971504508296 to your contacts to receive our updates.
You can send also us a message on our Instagram or Facebook pages.
Email/Webform:
To contact our Customer Care Team, please scroll to the bottom of this page to complete our simple webform. Here you can view your previous order numbers and tell us which order you are referring to. Alternatively, you can send an email to customercare@Concept-n.com
For information on how to return a product please click here
